Privacy Policy

Effective Date: 01.01.24

At First Gen, we are committed to safeguarding the privacy of our users and complying with the
Australian Privacy Principles (APPs) outlined in the Privacy Act 1988. This Privacy Policy explains how
we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information
We collect personal information for lawful and fair purposes related to our services. This may
include, but is not limited to, your name, contact details, medical history, and support requirements.
We only collect information necessary for the purpose of providing quality services.

2. Use of Personal Information
Your personal information is used solely for the purposes it was collected, including service
provision, communication, and compliance with legal obligations. We do not use or disclose personal
information for purposes other than those for which it was collected, unless required by law.

3. Disclosure of Personal Information
We may disclose your personal information to third parties when necessary for service provision,
such as service providers, healthcare professionals, and government agencies. Any third party
receiving personal information is required to handle it in accordance with this Privacy Policy.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access,
disclosure, alteration, and destruction. Our security measures include encryption, secure access
controls, and regular data monitoring.

5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if
necessary. To request access or corrections, please contact our Privacy Officer using the details
provided in section 7.

6. Consent
By using our services, you consent to the collection, use, and disclosure of your personal information
as outlined in this Privacy Policy.

7. Contact Information
If you have any questions, concerns, or requests regarding your personal information or this Privacy
Policy, please contact our Privacy Officer: hello@1stgenhealthcare.com.au

8. Updates to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices and legal
requirements. The latest version will be available on our website.

By engaging with First Gen, you acknowledge that you have read and understood this Privacy Policy.